How NeuralVault collects, uses, and protects your information.
Last updated: April 21, 2026
NeuralVault, Inc. ("NeuralVault," "we," "us," or "our") collects information you provide directly to us, such as when you create an account, request a demo, or contact our support team. This may include your name, work email address, company name, phone number, and any other information you choose to provide.
We also collect information automatically when you use our platform, including:
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect the rights and safety of NeuralVault and its users.
We retain your personal information for as long as your account is active or as necessary to provide you with services. Inference logs and audit data are retained according to your plan’s retention policy (7 days, 90 days, or unlimited). You may request deletion of your account and associated data at any time by contacting us at hello@neuralvault-ai.com.
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. These include encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at hello@neuralvault-ai.com.
We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for detailed information about the cookies we use and how to control them.
If you have questions about this Privacy Policy, please contact us at:
NeuralVault, Inc.
101 Arch Street, Suite 1800
Boston, MA 02110
hello@neuralvault-ai.com
+1 (617) 555-0482